Refund Policy

This policy applies to the premium Ayurvedic report offered by AyurvedaGrid LLC. The premium report is a digital service generated on demand, not a physical product; there is nothing to ship or return. The report is a single, one-time purchase at the price shown before checkout and does not auto-renew on its own. Our optional Ultra Coverage plan is a separate $99/month monitoring subscription that does renew automatically until you cancel — see our Terms of Service for its billing and cancellation terms.

1. Immediate performance

Because the report is generated and delivered immediately, by purchasing you request that we begin performance right away and you acknowledge that the digital service is delivered on demand.

2. Before analysis begins

If you have paid but your report has not yet been generated, contact us for a full refund.

3. Technical problems

If a technical failure on our side prevents your report from being generated, we will re-run it or issue a full refund.

4. After delivery

Because the report is generated and delivered immediately, it is generally non-refundable once produced. If you are unsatisfied, contact us within 14 days and we will review your request in good faith.

5. 1:1 video consultations

For a booked 1:1 video consultation, you may reschedule or cancel for a reschedule or refund up to 24 hours before the scheduled start time. Cancellations within 24 hours of the start, and no-shows, are non-refundable. If we cannot deliver a scheduled session for a reason on our side, we will reschedule it or issue a full refund.

6. How to request a refund

Email support at ayurvedagrid dot com from the address on your account, with your purchase details. Approved refunds are returned to your original payment method through Stripe and may take up to 30 days to process. If you have a billing concern, please contact us before initiating a chargeback so we can help.

7. Free assessment

The free overview involves no payment and no refund.